Giving and Receiving Feedback Training

OUR GIVING AND RECEIVING FEEDBACK TRAINING AT A GLANCE:

• Focus: The feedback training emphasizes both giving and receiving feedback effectively, unlike most courses that primarily focus on giving feedback.
• Benefits: Equips employees to embrace feedback, fostering a culture of growth and trust. This leads to increased employee engagement, improved performance, and stronger relationships.
• Key Outcomes: Employees will become confident feedback-givers and open, adaptable feedback-recipients.
• Duration: Two hours as a seminar, 4-5 hours as a deep dive workshop

Transform Your Workplace with Effective Feedback Training

Is your current feedback training failing to deliver real results? Are you seeing little change in how your employees communicate, collaborate, and grow from feedback? If the answer is "No," then you're not alone. Many organizations struggle with feedback courses that simply don't stick. At Blue Horizon Training, we understand these challenges, which is why our giving and receiving feedback training is different.

Why Our Feedback Training Stands Out

Most feedback courses focus solely on how to give feedback, but overlook the crucial skill of receiving feedback effectively. Without this balance, a feedback culture will fall flat. Our unique approach equips your employees to both deliver and embrace feedback, fostering growth, trust, and open communication. We ensure your teams become feedback champions.

The Benefits of Our Unique Approach

• Receiving Feedback with Confidence: We address the emotional challenges of receiving feedback head-on. Our training builds resilience, reduces defensiveness, and transforms how feedback is perceived, from a threat to a gift, within a culture of psychological safety.
• Cultural Sensitivity: Our giving and receiving feedback training is tailored for global teams, helping your employees navigate diverse cultural norms with respect and ease. We understand that feedback styles vary across cultures.
• Psychological Safety First: We create an environment where people feel safe to give and receive feedback productively. We focus on ensuring feedback exchanges are positive and constructive, not confrontational.
• Bias Awareness: Our program helps participants recognize and reduce unconscious bias, ensuring feedback is fair, objective, and constructive. We address the importance of bias awareness in feedback.
• Real-World Practice: Participants engage in hands-on exercises and realistic scenarios that enable them to practice both giving feedback and receiving feedback in challenging situations. This experiential approach makes the learning stick long after training.

Our Training Delivers Practical Results

Our feedback training isn't just theoretical; it’s designed to drive measurable improvements, including:

• Improved Performance
• Stronger Relationships
• Lasting Behavioral Change

We don’t just train your teams, we transform them.

Customized Feedback Training for Your Organization

We work with organizations across the globe, from Afghanistan to Zimbabwe, understanding the unique needs of different teams. If you are looking for feedback training for global teams, or feedback training to reduce bias, we can help you.

Ready to Transform Your Feedback Culture?

If your current feedback training isn’t leading to lasting change, it's time for a new approach. Contact us today to schedule a consultation or request a customized proposal for your organization’s giving and receiving feedback training needs. Together, we’ll create a feedback culture that drives trust, growth, and collaboration within your organization.

Client Testimonials

"Blue Horizon Training has transformed how our team interacts with their training on giving and receiving feedback. The focus on both these aspects of feedback has made a clear difference in our workplace. I would recommend it to anyone looking to improve their team's ability to communicate" - HR Director, Global Tech Company.

Case Study: How Blue Horizon Training Improved Collaboration in a Multinational Firm

• Challenge: A multinational firm was struggling with non-existent and therefore ineffective feedback standards. Feedback - often delivered poorly - created discord more often than mutual learning.
• Solution: Blue Horizon Training implemented a customized giving and receiving feedback training program, emphasizing psychological safety and cultural sensitivity.
• Result: Improved team collaboration, reduced conflict, and increased employee engagement.

Learn More

• Blog: Read our recent post, "How to Receive Feedback Effectively and Thrive", to see how focusing on receiving feedback will transform your workplace.
• Webinar: Sign up for our upcoming webinar, "Building a Culture of Psychological Safety in the Workplace", to learn how to create a more inclusive and supportive work environment.
• Contact us: Get in touch here for a consultation about your specific training needs.

Key Benefits Summary

• Addresses the pain point of ineffective feedback training
• Provides a unique focus on both giving and receiving feedback
• Emphasizes practical, real-world application
• Creates a culture of psychological safety
• Builds bias awareness in teams
• Offers cultural sensitivity training for global teams
• Delivers measurable results like improved performance
• Offers a clear call to action

 

FAQ Feedback Training

 

Why is it important to focus on both giving and receiving feedback in training?

Most feedback training focuses solely on how to deliver feedback, neglecting the equally critical aspect of how to receive it effectively. This imbalance often leads to a breakdown in the feedback process, as recipients may not be open to or capable of processing the feedback constructively. Effective feedback culture requires individuals to be both confident givers and open, adaptable receivers. Training should address both for best results.

What are the main challenges people face when receiving feedback, and how does this training address them?

Receiving feedback can be emotionally and psychologically challenging. It can trigger defensiveness and be perceived as a threat. This training focuses on building resilience, reducing defensiveness, and reframing feedback as a valuable opportunity for growth rather than a personal attack. By teaching specific strategies to manage these challenges, participants learn to embrace feedback with more confidence.

How does this training account for cultural differences in feedback styles?

Feedback styles can vary significantly across cultures. This training acknowledges and addresses these differences by teaching participants techniques that are tailored to global teams. This approach helps employees navigate diverse cultural norms with ease and respect, ensuring that feedback is delivered and received appropriately regardless of cultural background.

Why is psychological safety emphasized in this training, and what does it entail?

Psychological safety is essential for effective feedback, as people need to feel secure to both give and receive feedback openly and honestly. The training emphasizes creating an environment where feedback exchanges are productive and positive, not confrontational. This includes creating a space where people feel comfortable sharing their thoughts and concerns without fear of retribution.

How does unconscious bias affect feedback, and what does this training do to address it?

Unconscious bias can unintentionally influence feedback, making it less fair and objective. This program helps participants recognize and reduce these biases by teaching specific techniques and raising awareness, ultimately resulting in feedback that is more constructive and effective.

What kind of practical exercises are used in the training?

The training incorporates hands-on exercises and realistic scenarios to simulate real-world feedback situations. These experiential activities allow participants to practice giving and receiving feedback in a safe environment. These practice sessions are designed to ensure that the techniques learned during the training become ingrained.

If an organization's current feedback training is not yielding desired results, what does this program offer to improve it?

This program offers a comprehensive approach by focusing on both giving and receiving feedback, a key element often missing in other programs. By teaching employees to be both confident givers and open, receptive receivers, the training ensures that feedback leads to improved performance, stronger relationships, and lasting behavioral changes, thereby addressing the shortcomings of other, less holistic feedback programs.

How does the program help transform teams into "feedback champions?"

The program is designed to do more than just teach employees the basics of feedback. It equips them with the skills to navigate the challenges of both giving and receiving it effectively, while also fostering a culture of safety and respect. By providing training focused on confidence, resilience and awareness of bias, it cultivates individuals that champion feedback as a crucial ingredient in the workplace.